BPD Express Italia accepts requests for delivery to selected localities of the territories that customers often refer to as the so-called DNR and LNR. A parcel from Italy is delivered to the recipient’s post office within 15–20 days, with dispatches once a week. Below you will find the terms, the step-by-step process and what you can send.
To leave a request and check the terms, visit the page Shipping from Italy to Donetsk and Luhansk.
How much does delivery to Donetsk and Luhansk cost
**Shipping starts at €44.00 for a 1 kg parcel to the recipient’s post office: 5 kg — €56.95, 10 kg — €84.90, 30 kg — €204.70. The calculator on the site gives the exact amount for your weight, and we confirm coverage of the locality in **WhatsApp. Send us the city and the approximate weight: a manager will confirm the next dispatch date. Coverage depends on the recipient’s locality. Message us with the city and the approximate weight, and a manager will send you the quote and the next dispatch date.
We will also confirm that your locality is served: on the Donetsk direction we deliver to Donetsk, Mariupol, Makiivka, Horlivka, Yenakiieve, Khartsyzk, Shakhtarsk, Torez, Snizhne and Novoazovsk; on the Luhansk direction — to Luhansk, Alchevsk, Stakhanov, Rovenky and Antratsyt. If your town is not on the list, we will check the delivery option when you send your request.
Times and terms
- Delivery time — 15–20 days from the dispatch date in Italy.
- Dispatches once a week, usually on Tuesdays.
- Parcel weight — from 1 to 30 kg, size — up to 50×50×100 cm.
- Delivery to the recipient’s post office: the parcel is handed over at the post office in the recipient’s place of residence.
- Insurance is included in the delivery cost.
- Tracking — with a BPD tracking number. After the parcel arrives in the region, its movement can additionally be tracked on the websites of the local postal operators: postdonbass.ru for the Donetsk direction and pochta-lnr.su for the Luhansk direction.
How to send a parcel: step by step
- Leave a request on the page Shipping from Italy to Donetsk and Luhansk or in WhatsApp — state the recipient’s city and the approximate weight. We will confirm that the locality is served and calculate the cost.
- Pack your parcel — up to 30 kg, size up to 50×50×100 cm. Place a list of the contents inside the parcel.
- Drop the box off at a BPD acceptance point in Italy before the dispatch day (dispatches are once a week, usually on Tuesdays).
- We process the shipment and give you a BPD tracking number.
- Track your parcel with the BPD tracking number, and after it arrives in the region — additionally on the website of the local postal operator (postdonbass.ru or pochta-lnr.su). The recipient collects the parcel at their local post office.
Documents
Sending documents to the Donetsk and Luhansk directions is a separate procedure that differs from sending parcels. Please check the terms and the process in WhatsApp.
What you can and cannot send
Food products — allowed under these conditions:
- up to 5 kg of food per parcel;
- only non-perishable products within their shelf life;
- cheese and cured meats (prosciutto, salami) — only in vacuum packaging.
You can also send clothes and shoes, children’s items, books and household goods — as long as the contents have a clear description in the packing list.
We do not ship phones, tablets, computers, laptops or their components. Monitors are also excluded: they are fragile, and if damaged the compensation is limited to the shipping cost, not the price of the monitor. Ordinary home appliances — a vacuum cleaner, a coffee machine — we do ship. We also do not accept for transport prohibited goods, dual-use goods, sanctioned goods, dangerous goods, weapons and their components, cash, or goods without a clear description.
If you are not sure whether a specific item can be sent — ask us in WhatsApp before dropping off your parcel.
Frequently asked questions
How long does a parcel from Italy to Donetsk or Luhansk take?
15–20 days from the dispatch date in Italy. Dispatches are once a week, usually on Tuesdays.
How much does delivery cost?
Shipping starts at €44.00 for a 1 kg parcel to the recipient’s post office: 5 kg — €56.95, 10 kg — €84.90, 30 kg — €204.70. The calculator on the site gives the exact amount for your weight, and we confirm coverage of the locality in WhatsApp — send us the recipient’s city and the approximate weight of the parcel.
Do you deliver to the door?
No, delivery is to the recipient’s post office. There are no courier services left in the so-called DNR and LNR, and EMS does not operate — no operator delivers to the door. The parcel is handed over at the post office by the recipient’s postcode, and the local post notifies them of arrival. It is collected with a passport — a Ukrainian passport works too, if valid at the time of collection.
How can I track my parcel?
With the BPD tracking number along the whole route. After the parcel arrives in the region — additionally on the websites of the local postal operators: postdonbass.ru (Donetsk direction) and pochta-lnr.su (Luhansk direction).
Which cities do you deliver to?
Donetsk direction: Donetsk, Mariupol, Makiivka, Horlivka, Yenakiieve, Khartsyzk, Shakhtarsk, Torez, Snizhne, Novoazovsk. Luhansk direction: Luhansk, Alchevsk, Stakhanov, Rovenky, Antratsyt, Sverdlovsk, Kirovsk, Krasnodon. We confirm the availability of a specific locality when you send your request.
Want to send a parcel to Donetsk or Luhansk? Leave a request on the page Shipping from Italy to Donetsk and Luhansk or message us in WhatsApp — we will calculate the cost and tell you the next dispatch date.