- How much does it cost to send a parcel from Italy to Luhansk?
- A parcel up to 5 kg — from €54.95, 10 kg — from €84.90, 20 kg — from €144.80. The rate is €5.99 per kg, delivery to the recipient's post office. Get the exact price for your weight in the calculator above or on WhatsApp.
- How long does a parcel from Italy to Luhansk take?
- Usually 15–20 days from the moment it leaves Italy. Departures are weekly, usually on Tuesdays — we confirm the nearest date on WhatsApp. Delivery is to the recipient’s post office.
- Will the parcel reach my city?
- We ship to Luhansk, Alchevsk and other localities of the Luhansk direction (LNR, so-called). We confirm the availability of a specific locality on request before shipping — send the recipient’s city on WhatsApp and we’ll check and reply before you pay anything.
- How do I pay?
- Payment for shipping is made after the parcel reaches our warehouse and is weighed: you pay for the actual weight, no surprises. We send the invoice on WhatsApp.
- How do I track the parcel?
- Each parcel gets a BPD tracking number — you follow its journey from drop-off in Italy. After it arrives in the region, the recipient can additionally track it on the local postal operator’s site pochta-lnr.su — we’ll show you how.
- What can and cannot be sent?
- A parcel is 5 to 30 kg, up to 50×50×100 cm. A contents list must be placed inside. Food — up to 5 kg per parcel, non-perishable; cheese and cured meats vacuum-packed only. We do not accept for carriage prohibited goods, dual-use goods, sanctioned goods, dangerous goods, weapons and their components, cash, or items without a clear description.