- How much does it cost to send a parcel from Italy to Ukraine?
- A parcel up to 5 kg starts at €44.95, 10 kg from €69.90, 20 kg from €119.80. Courier delivery to the recipient's door. Get an exact quote for your weight in the calculator above or on WhatsApp.
- Are you cheaper than the Ukrainian carriers (Nova Poshta, Meest)?
- No, and we're upfront about it: we don't compete with them on price to Ukraine — the Ukrainian carriers have huge networks of their own. Our value is different. We prepare the customs declaration and handle clearance for you (many services ask the client to fill in the declaration themselves), support is in English, Italian or Russian, and insurance is included in the tariff. And most importantly — we ship not only to Ukraine but to 10 countries: if your loved ones live in different countries, you can send everything from a single drop-off point.
- How long does a parcel take from Italy to Ukraine?
- Courier to the door — usually 15–20 days from the moment it leaves Italy. Please check availability for your specific region and the exact transit time on WhatsApp before sending.
- Do I have to pay customs duty?
- Ukraine is not part of the EAEU — Ukraine's national customs rules apply. We take care of the customs declaration and clearance. Send us the list of contents on WhatsApp — we'll estimate any possible duty in advance, before you ship.
- Can I send food?
- Yes. You can include up to 5 kg of food per parcel — just make sure it is within its shelf life. Cheese and cured meats (prosciutto, salami) are accepted only in vacuum packaging: the parcel travels for about two weeks without refrigeration.
- How do I send a parcel — do I need to visit an office?
- Message us on WhatsApp — we'll send you the address of the nearest partner drop-off point or a free shipping label. Bring your box, the partner weighs it and completes the paperwork. Support in English, Italian or Russian. Your tracking number arrives in WhatsApp.