Living in the Ticino region, in the city of Lugano or nearby? Send a parcel or documents to Russia and the CIS via Italy. Doing this from Switzerland itself is almost impossible — but we send you a ready-made label, you drop the parcel at the nearest Poste Italiane office by the border (Lavena Ponte Tresa — ~15 minutes from Lugano), and we carry it the rest of the way to the door or a post office. Support in English.
Clothing, children’s items, cosmetics, sweets — so your loved ones in Russia and the CIS feel you are close.
Original documents, certificates, important papers — we handle the paperwork and deliver them with a tracking number.
We take care of the paperwork and the delivery. All you do is print the label and drop the box at the nearest Poste Italiane.
Calculate the cost — the same price as from Italy. Choose the recipient’s country and weight:
No sign-up · no phone calls
Without our own drop-off point in Switzerland — and without the hassle. Four steps:
Tell us the recipient’s city in Russia/CIS, the approximate weight and dimensions. We’ll calculate the cost and advise on packaging.
We send you a label to print — the Italian-language forms are on us. By law the shipment departs from the European Union, so the sender field needs an Italian address: the address of friends or acquaintances works. Your phone number can stay Swiss.
On a trip to Italy, drop the box at the nearest Poste Italiane office by the border (Lavena Ponte Tresa — ~15 minutes from Lugano). Payment for shipping is due once the parcel reaches our warehouse.
From there the parcel travels through our channel to the recipient’s door or local post office in Russia/CIS. One BPD tracking number for the whole journey.
You can drop a parcel carrying our label at any of these offices when you travel to Italy. Check the opening hours before your visit (usually mornings on weekdays and on Saturday).
Closest to Lugano
Via Valle 3, 21037 Lavena Ponte Tresa (VA)
≈13 km · ~15 min from Lugano · tel. 0332 523119
Open in Google Maps →By the water, easy access
Via Piave 44, 21050 Porto Ceresio (VA)
on the shore of Lake Lugano · ~15 min · tel. 0332 919113
Open in Google Maps →Closest to Chiasso
Via Bellinzona 263, 22100 Como (CO)
by the Chiasso border crossing · tel. 031 533811
Open in Google Maps →Large office. On Via Repubblica Romana 8 — open until 19:00 on weekdays
Via Vittorio Emanuele II 99, 22100 Como (CO)
≈35 km · ~50 min · tel. 031 260210
Open in Google Maps →Can’t find a convenient office nearby? Message us — we’ll suggest the closest one to your route.
We do not accept prohibited goods, dual-use goods, sanctioned goods, dangerous cargo, weapons and their components, cash, or goods without a clear description.
What’s inside
These lists come from customs and UPU rules, not from our own preferences. Unsure about a specific item — message us on WhatsApp and we will check before you bring the box.
Up to €200 per parcel — duty-free import (the duty-free threshold, up to 31 kg). We ship higher-value parcels too — the recipient simply pays a 15% duty on the amount above the threshold.
We do carry food — up to 5 kg per parcel, within its shelf life. Cheese and cured meats (prosciutto, salami) — only vacuum-packed and only if the product can survive ~2 weeks in transit without a fridge. Perishables without vacuum packing we don’t take.
You chose, packed and handed the box over at the post office in Ticino — and your loved ones in Russia or the CIS are already unpacking it. That’s what it was all for.
Message us on WhatsApp — we’ll calculate the cost, send you a label and suggest the nearest Poste Italiane office. We reply within a couple of minutes.
